INFINITI CERTIFIED COLLISION REPAIR
Trusted Source for Quality Collision Repairs
Certified Collision
Why Choose an INFINITI Certified Collision Center?
Certified Collision Centers deliver the exceptional repair experience INFINITI owners deserve. They meet or exceed INFINITI’s standards for repair work, training, equipment, and delivery of customer service. For a timely, high-quality repair, we recommend choosing an INFINITI Certified Collision Center.
Find A Collision Center
1.800.662.6200
*Only INFINITI vehicles within a 50-mile radius of an INFINITI Certified Collision Center, all others at owner's expense.
INFINITI offers complimentary collision towing for ALL of its INFINITI vehicles regardless of model year or warranty status. It’s how we help take care of our owners.
Call 1.800.662.6200 for complimentary towing to the nearest INFINITI Certified Collision Center.
SAFETY SHIELD TECHNOLOGIES
Sophisticated Technologies Require Skilled Repairs
INFINITI Safety Shield® technologies rely on sophisticated sensors, radars, and cameras located throughout the vehicle. It's imperative your vehicle is repaired and recalibrated to manufacturer specifications by skilled and trained professionals after a loss. Post-repair scanning is required to ensure that all built-in safety and INFINITI Intelligent Driving systems are working following any repairs.
*Intelligent Cruise Control uses limited braking and is not a collision avoidance or warning system. Driver should monitor traffic conditions and brake as needed to prevent collisions. See Owner's Manual for safety information.
*Blind Spot Intervention® cannot prevent all collisions and may not detect every object or warn in all situations. Driver should always turn and look before changing lanes. See Owner's Manual for safety information.
*Blind Spot Warning cannot prevent collisions and may not detect every object or warn in all situations. Driver should always turn and look before changing lanes. See Owner's Manual for safety information.
*Lane Departure Warning only operates when lane markings or road edge (if equipped) are able to be detected. See Owner's Manual for safety information.
*Lane Departure Prevention only operates when lane markings are detectable. See Owner's Manual for safety information.
*Around View® Monitor with moving Object Detection cannot eliminate blind spots and may not detect every object. Driver should always turn and check surroundings before driving. See Owner's Manual for safety information.
*Forward Emergency Braking cannot prevent all collisions and may not provide warning or braking in all conditions. Driver should monitor traffic conditions and brake as needed to prevent collisions. See Owner's Manual for safety information.
*Predictive Forward Collision Warning cannot prevent collisions. See Owner's Manual for safety information.
*Backup Collision Intervention may not detect every object. Driver should always turn and check surroundings before driving. See Owner's Manual for safety information.
Training
INFINITI Certified Collision Centers achieve I-CAR® Gold Class® designation, an industry training standard, and complete supplemental advanced training specific to INFINITI vehicles.
Facilities
Certified Collision Centers must maintain a clean and professional space in the client lounge both inside and outside the shop.
Client Satisfaction System
Certified Collision Centers are committed to client satisfaction with a client satisfaction survey system to ensure that they are meeting your needs.
Inspection and Certification
Through a third party, INFINITI inspects all Certified Collision Centers to verify proper equipment, facility cleanliness, and overall shop operation. Training verification is also performed on an ongoing basis.
Training
INFINITI Certified Collision Centers achieve I-CAR® Gold Class® designation, an industry training standard, and complete supplemental advanced training specific to INFINITI vehicles.
Facilities
Certified Collision Centers must maintain a clean and professional space in the client lounge both inside and outside the shop.
Client Satisfaction System
Certified Collision Centers are committed to client satisfaction with a client satisfaction survey system to ensure that they are meeting your needs.
Inspection and Certification
Through a third party, INFINITI inspects all Certified Collision Centers to verify proper equipment, facility cleanliness, and overall shop operation. Training verification is also performed on an ongoing basis.
Certified Collision
Precision Tools and Techniques
INFINITI Certified Collision Centers are required to have the tools and equipment necessary to properly repair INFINITI vehicles back to manufacturer specifications.
Find A Collision Center
Pre- and Post-Repair Scanning
INFINITI requires post-repair scanning of all vehicle systems for 2008 INFINITI vehicles and newer.
Materials Matter
To provide greater comfort, safety, and fuel efficiency, vehicles are constructed of various types of steel, aluminum, and other materials. Each requires specific training, techniques, and tools for repair.
Getting The Best Finish
Paint is applied at the factory using a 2-, 3- or even 4-stage process. This process must be duplicated to achieve a satisfactory color match and a proper finish, helping your repaired vehicle look like new.