Guidance for making confident repair decisions

INFINITI Certified Collision Repair Resources

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Owner Resources
Collision Repair Guide
Our Collision Repair Guide presents best practices for collision repair along with information about choosing and getting the most from your auto insurance policy.
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Collision Report Form
Designed to leave in your vehicle, this form describes the steps to take immediately following a collision and provides prompts for gathering information and describing the collision scene.
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Roadside Assistance
Complimentary Collision Towing
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*Only INFINITI vehicles within a 50-mile radius of an INFINITI Certified Collision Center, all others at owner's expense.

INFINITI offers complimentary collision towing for ALL of its INFINITI vehicles regardless of model year or warranty status. It’s how we help take care of our owners.

Call 1.800.662.6200 for complimentary towing to the nearest INFINITI Certified Collision Center.

Call 1.800.662.6200
position statements infiniti
REPAIR GUIDELINES

Position Statements

As vehicle technology becomes increasingly prevalent and sophisticated, it has become necessary for manufacturers to inform collision repair centers of specific recommendations and requirements for a variety of repair issues. Position statements are available for use by collision repair centers but can also be used by owners to know the proper procedures that should be followed when their vehicle is being repaired.

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