Collision Assistance

We've Got You Covered

INFINITI has you covered with the information to help get your INFINITI back on the road as soon as possible. Certified Collision Centers, quality repairs, and new Genuine INFINITI Parts are key to helping restore your vehicle's appearance, function, and performance after a collision.

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STAY CONNECTED

INFINITI Collision Management

If a collision occurs in a vehicle equipped with INFINITI InTouch services, then a driver may use the Collision Management feature in the MyINFINITI app to document damage and request transportation to the nearest INFINITI Certified Repair Network facility. From the moment of the collision to getting the vehicle back on the road, we’re here to make the process simple and efficient. Available now on select 2026 INFINITI vehicles equipped with INFINITI InTouch Services. [*]

*See www.infinitiusa.com/intouch/legal for more INFINITI InTouch features/services information.

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Roadside Assistance
Complimentary Collision Towing
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*Only INFINITI vehicles within a 50-mile radius of an INFINITI Certified Collision Center, all others at owner's expense.

INFINITI offers complimentary collision towing for ALL of its INFINITI vehicles regardless of model year or warranty status. It’s how we help take care of our owners.

Call 1.800.662.6200 for complimentary towing to the nearest INFINITI Certified Collision Center.

Call 1.800.662.6200
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ON-SITE CALL ASSISTANCE

Immediately After a Collision

You have a lot going through your mind after a collision. When you're on the scene, remember to:

  • - Call paramedics if injuries are suspected.
  • - Stay clear of passing vehicles as you exchange information.
  • - Notify the proper authorities and your insurance company after the collision.
  • - Document collision details and information. Use our Collision Incident Guide to help you.
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MAKING SMART CHOICES

Choose an INFINITI-Approved Body Shop

You have the right to choose where and how your vehicle is repaired. Only INFINITI Certified Collision Centers have been validated and approved by INFINITI to have the tools, training, and knowledge to repair your vehicle properly. To help keep your INFINITI performing as designed, insist on new Genuine INFINITI Parts from the body shop you choose and from your insurance company.

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